Privacy Policy
Your privacy is important to us. This policy explains how SeekQL collects, uses, and protects your information.
Introduction
This Privacy Policy explains how we collect, use, and protect your information when you interact with SeekQL.
1. Information We Collect
We may collect the following types of information:
Personal Data
Name, email address, contact information (if provided voluntarily).
Usage Data
Interaction logs, session activity, and technical metadata (IP address, browser type).
Conversation Data
Inputs provided to the chatbot for processing.
2. Use of Information
The collected information is used to:
- Improve chatbot performance and user experience.
- Provide customer support and respond to inquiries.
- Ensure system security and prevent misuse.
3. Data Storage and Retention
Data is stored securely on our cloud infrastructure.
We retain data only as long as necessary for the purposes mentioned above.
4. Data Sharing and Disclosure
We do not sell or rent your personal data.
Data may be shared with trusted third-party processors under confidentiality agreements.
We may disclose data if required by law or to enforce our policies.
5. Your Rights
You have the right to:
- Request access or correction to your data.
- Withdraw consent or request deletion of your data.
6. Cookies and Tracking
SeekQL may use cookies or tracking technologies to enhance the chatbot functionality.
7. Changes to This Policy
We may update this Privacy Policy periodically. Continued use of the Service implies consent to any changes.
Contact Information
For inquiries about this Privacy Policy, please contact us:
Email: seekql@icanio.com
Company: Icanio Technology Labs Private Limited